Shipping & Returns

Shipping

All orders are shipped from Atlanta, GA.  While orders typically ship within 2-3 business days, orders may take longer due to unforeseen circumstances.  You will receive an order confirmation email once your order has been shipped and delivered.If I return my order, will I be refunded the amount paid for shipping?No, shipping costs are one time fees that can not be removed from an order once it is placed, or refunded if your order is returned. 

Pre-Orders

Pre-order and Made To Order items will ship once stock becomes available.  The estimated delivery date will be listed in the product description of the item.  You will receive an email with the tracking number once items ship.  Pre-order and made to order shipping dates are subject to delays. Pre-Orders / Made To Order products are not eligible for cancellation or refunds. 

International Orders

All international orders are shipped Delivered Duties Unpaid (DDU). Which means that you, the customer, are responsible for paying your local country's import duties at time of delivery.  Placing an order to an international destination serves as confirmation that you understand your responsibility to pay these fees.  Unfortunately, we are unable to calculate these fees at the time of purchase.  Orders returned to the US fro International Couriers will incur a 15% restocking fee unless otherwise discussed. 

Restocking Fees

Restocking fees may be charged when merchandise is returned without the polybag, worn/damaged, care label removed, etc.  Restocking fees may also be charged if merchandise is returned without all the original packaging, instructions, and accessories. Restocking fees are deducted from the customer's refund on original purchase when an item is returned.

Returns

Domestic orders can be returned for free within 15 days of the order being received. International orders will incur a fee for processing. All returned items must be in new unworn condition with tags still attached. Returned items received in any other condition will be sent back at your expense unless otherwise agreed upon. We are unable to accept returns after 15 days of delivery. 

Exchanges 

Orders can be exchanged within 15 days of the order being placed. In certain situations, we may be able to exchange damaged or mislabeled items for the proper item or size for free within 15 days of the order being placed. Please note, we are unable to provide exchanges for international orders. For international exchanges, we ask that you initiate a return and place a replacement order.